This network security and maintenance package is for clients who prefer to pay for help desk and onsite support by the hour. We recommend this level of service for small businesses with simple computer needs.

Our remote monitoring and administration will run on your network around the clock providing an operational diagnostic, and repair regimen. There will be hundreds of checks running, files scanned, resilience tests will be running and logged. Any alerts and status reports will be received by a control center technician, and corrections and reports will be made to fix the situation if necessary.

What CTI Connection Includes:

  • Fully Automated Cloud Backup
  • Daily Server Backup
  • Complete Disk Imaging
  • Fast and Easy Remote Recovery
  • Virus Detection
  • Spyware Detection
  • Automated Virus Definition Updates
  • Complete Automated MS Windows Patch Management
  • 3rd Party Application Updating:
    • Java | Flash | Adobe | Reader | Firefox, etc.
  • Server Availability Testing
  • Backup Job Verification
  • Hardware Audit