The Cloud Provides The Security Of Having Numerous Copies Of Your Data Held In A Distant Data Center. 

For any business or individual, moving to a hybrid local/cloud storage system is sound advice. Medical practices maintaining protected health information are mandated by HIPAA to have electronic records stored securely at an off-site location.

While remote accessibility might be the initial reason file storage and backup solutions are moving to the cloud, the security of having many copies of your data held in a distant datacenter will change your mind about how file storage works, and what “having a file” really means.

Cloud technology replicates your data - sending copies to the far reaches of the web and now, one fault in the system can never result in file loss. 

What Is MS Office 365?

MS Office 365 basically helps you run your business so your business can operate smoothly and efficiently. 

MS Office 365 offers Word, Excel, PowerPoint, and also brings in amazing productivity apps that have powerful cloud services, device management, and security all in one connected place.

Since Office 365 is cloud based you are able to access your emails, files, and other programs from anywhere with any device with internet connection. 

Why Do I Need MS Office 365

With MS Office 365 you are able to work from ANYWHERE, as long as you have access to internet connection! 

  • Collaborate With Your Team
  • Work From Anywhere (With Internet Connection)
  • Security Features
  • Access To The Latest Programs
  • Mix & Match (Office 365 Offers Different Programs To Match Your Business Needs) 

Related Topics

The Backup Plan

The basic premise of backups is redundancy of data, the more duplications that we store of your files then the stronger your backup will be. There should be a copy of your device or saver, a copy on your local back-up drive, and a copy offsite with several iterations of that remote backup copy propagated throughout the cloud.

How frequently your files get backed-up is very important as well. There is no reason to lose even an hour of work if you are using non-stop incremental backups. Files are only handled when created or changed, the frequency of posts to the backup can be increased hourly, or even minute to minute. Maintaining an instantaneous and constant recovery system without any further action beyond the initial set up.


Backup frequency of large businesses or practice management databases are limited to the structure of the database. Some management software can only be backed up once, (nightly). CTI can determine what is the best and most reliable backup solution for your chosen software package and intranet configuration. 


CTI offers several managed workplace options. All of our plans including our CTI Connection feature off-site backups that are scaled to the size of your data needs. Our base offering starts at 100GB of cloud storage supporting 90 days of incremental backups, and 30 day compressed snapshots. The size of your off-site storage will vary depending on your usage.

We recommend a NAS (Network Attached Storage) to handle all of your on-site backups. The redundant drives of a NAS offers greater data integrity in the case of a hardware outage. Removing computational strain of file transfer from the server, increases speed system-wide.

Whether it is getting one lost file back, or restoring an entire system to a previous state, the entire operation is often accomplished remotely without a CTI technician visiting your site. However, in an event that a specific situation calls for an on-site visit a technician will be dispatched in a timely manner.


Our VIP Platinum Plan customers may receive an onsite visit from an CTI technical to verify the transfer, and to test the restored data. Whether onsite or remotely, every ounce of time and consideration is taken to protect the integrity of our customers' data. 

Data Storage & Recovery

Backing up is a must! If some type of disaster happens, knowing your data is safe can mean a world of difference between an urgent phone call, or a major loss for your business. Getting your data backed up locally, and getting your data backed up to the cloud is a necessity.


CTI Data Storage & Recovery Tips: 

  • When faced with a file recover situation - CONTACT SUPPORT IMMEDIATELY
  • Ensure your laptops are coordinating with the backup and that they aren't missing their scheduled upload time.
  • Do you have enough room in your storage device, and enough room in your cloud storage plan in order to keep a thorough timeline of your system's state?
    • The more space you have available - the more dates are available for recovery. 
  • All new machines using your network need to be registered with CTI and configured for automated management including backups.
  • We recommend NAS (Network Attached Storage) for all critical system backups. 
  • We recommend CTI's VIP Platinum Plan for 24/7 response concerting all emergencies. 
  • Medical & Dental Practices:
    • The Pennsylvania Statute (§563.6) discusses how microfilm should be handled, and it also states that patient records must be maintained for 7 years following the discharge of a patient, or until 7 years after the patient's 18th birthday. 
    • Delaware's Statute (§1761) requires the same 7 years. 
    • New Jersey's Statute (§26:8-5) maintains that patient records must be kept for 10 years, or until the patient reaches 23 years of age, or whichever is the longer period of time.

The Endgame

Your data is important, private, and in some cases illegal to share.

Just like shredding sensitive documents before putting them in the garbage, hard-drives and other media need to be wiped clean of all data before it can be repurposed or discarded.

As part of CTI's recycling program, every hard drive in our care that is marked for secure destruction is erased, and then overwritten with static information and finally destroyed. Our data blanking system is the equivalent of shredding a document, burning it, and then burying the ashes.


The removal and secure destruction of media and data is covered under CTI's HAAS Program. 


We don't throw anything away, all non-secure hardware at the end of it's lifecycle is also recycled by CTI. Each device or machine is disassembled and repurposed by component, or by material.


With CTI Connection and The HAAS Program - your data is safe from the first byte of your backup image to the last erased disk sector.